Privacy Policy
Last updated: October 28, 2026
Short version: Merro does not require an account, and we do not collect personal data through the app.
This Privacy Policy explains how Softoria LLC (“we”, “us”) handles information in connection with the Merro mobile app (the “App”) and the website merrotravel.com (the “Website”).
1. Information we collect
The App. Merro does not require registration, and we do not collect, store or share personal information from the App. This matches the “Data Not Collected” privacy label on the App's App Store page. We do not use advertising identifiers and do not sell data.
The Website. Our servers or hosting provider may keep standard technical logs (such as IP address, browser type and pages requested) for security and reliability. We do not use these logs to identify individual visitors.
Contact. If you email us, we receive your email address and whatever you choose to include. We use it only to reply.
2. On-device features
Network checker. The network checker evaluates the state of your device's internet connection so you can see whether you are online. It is used to show you connection status and is not used to profile you.
Apple Maps. When you choose directions, the App opens Apple Maps. Your use of Apple Maps is governed by Apple's Privacy Policy.
Preferences. Items such as favorite routes are stored locally on your device.
3. Third-party services
The App is distributed through the Apple App Store. Apple may collect information according to its own policies. We do not control that collection.
4. Children
Merro is rated 4+ and is not directed to collect information from anyone, including children under 13. We do not knowingly collect personal information from children.
5. Data security and retention
Because we do not collect personal data through the App, there is nothing for us to retain or secure on our servers. Emails you send us are kept only as long as needed to respond.
6. Your rights
Depending on where you live (for example in the EEA, UK or California), you may have rights to access, correct or delete personal data we hold about you. To exercise them, contact us at support@merrotravel.com.
7. Changes
We may update this policy from time to time. The “Last updated” date above shows the latest version. Continued use of the App after changes means you accept them.
8. Contact
Softoria LLC
Email: support@merrotravel.com